As your business grows, the ability to respond to clients and prospective clients becomes more difficult. Timely responses by the right people make all the difference.
Integrated with your back-office system, RedView Concierge provides your team with effective and easy to use call messaging management, allowing delegation, reminders and firmwide oversight.
Capture calls in Outlook
Say goodbye to manual management processes, unmanaged e-mails and post-it notes with a single, centralised and electronic call register.
HELP Your People Collaborate
Inbuilt reminders and centralised task boards keeps everyone updated on task progress.
Delegate In Seconds
Quickly and easily assign calls to the relevant team or person. Prioritise fast and monitor activity on the fly.
don’t MISS Key Calls
The system monitors and reminds ensuring that calls are never forgotten.
List or Board View
Quickly and easily monitor activity with an intuitive task board designed to give an instant view of the overall position - or view in a list.
Understand and Manage
All call activity is captured and managed within RedView Concierge. Performance statistics and other key data is always available.